1. Information We Collect
​
We collect personal information that you voluntarily provide to us when you:
-
Request a quote or service through our website, phone, or email.
-
Book a move with us.
-
Sign up for our newsletter or marketing communications.
-
Contact our customer support team.
The types of personal information we may collect include:
-
Contact Information: Name, email address, phone number, mailing address.
-
Payment Information: Credit card details or other payment information.
-
Service Details: Information about your move, including the addresses of the moving locations, inventory of items, and special instructions.
​
2. How We Use Your Information
​
We use the personal information we collect to:
-
Provide and manage our moving services.
-
Process payments and send you billing information.
-
Communicate with you about your move and respond to your inquiries.
-
Improve our services and website.
-
Send you marketing communications if you have opted in to receive them.
​
3. Information Sharing
​
We do not sell, rent, or share your personal information with third parties except in the following circumstances:
-
Service Providers: We may share your information with third-party service providers who assist us in providing our services (payment processors)
-
Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
​
4. Data Security
​
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
-
Secure storage of sensitive information.
-
Encryption of payment data.
-
Regular security assessments and updates.
However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
​
5. Your Rights
​
You have the right to:
-
Access the personal information we hold about you.
-
Request corrections to your personal information if it is inaccurate or incomplete.
-
Request the deletion of your personal information, subject to certain legal obligations.
-
Opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
To exercise any of these rights, please contact us.
​
6. Cookies and Tracking Technologies
​
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. You can manage your cookie preferences through your browser settings.
​
7. Changes to This Privacy Policy
​
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised policy on our website and updating the effective date.
​
8. Contact Us
​
Please contact us with any questions or concerns about this Privacy Policy or our privacy practices.