FAQ
Welcome to the Golden Dream Moving FAQ page! Here, we’ve gathered answers to some of the most commonly asked questions to help make your moving experience as smooth as possible. Whether you're curious about our services, pricing, or the moving process itself, our goal is to provide you with the information you need to make informed decisions. If you don’t find what you’re looking for, feel free to reach out—our friendly team is always here to assist you!
1What size moving truck will be provided for my move?
We use spacious 26-foot moving trucks to ensure we are able to complete moves of any size, from small apartments to large homes. Our trucks are equipped to safely transport all your belongings in one trip, providing a seamless and efficient moving experience.
2Are blankets and moving pads included, or do I need to rent them separately?
We provide blankets and moving pads at no extra charge to protect your furniture and belongings during the move.
3Do you offer wardrobe boxes, and are they free to use?
Yes, we offer free use of wardrobe boxes on moving day. These boxes make transporting hanging clothes from your closet to your new home easy.
4Is shrink-wrap and tape included in the service, or should I purchase my own?
Our packing materials include shrink wrap and tape at no extra cost. We use them to wrap and protect your belongings securely.
5Do you assist with loading and unloading the truck?
Absolutely! Our movers will handle all loading and unloading, ensuring your items are safely transported from your current location to your new home.
6 Will you disassemble and reassemble my furniture?
Yes, we offer disassembly and reassembly services for your furniture as part of our standard moving service. Our movers bring the necessary tools to do this.
7Do you provide packing and unpacking assistance?
Yes, our company offers professional packing and unpacking services. Our team can help you pack your entire home or just specific items.
8Is tax included in the quoted price?
Yes, all quotes include applicable taxes. The price you see is the price you pay - there are no hidden fees.
9What type of insurance is included with my move?
We provide basic moving insurance, which covers your belongings during the move. If you require additional coverage, we can discuss other insurance options to ensure your peace of mind.
10Are dollies, tools, and straps included in the service?
Yes, we provide free use of dollies, tools, and straps to make your move as smooth and efficient as possible. Our movers come fully equipped with everything needed for a safe move.
11How far in advance should I book my move?
While we recommend booking 4-6 weeks in advance to secure your favored date, we understand that plans can change. We're here to help with last-minute moves, too! Whether planning or needing a next-day relocation, our company is ready to accommodate your needs and ensure a smooth, stress-free move.
12Can you move specialty items like pianos or artwork?
We have experience moving specialty items like pianos, artwork, and antiques. Please let us know in advance so we can prepare the necessary equipment and staff.
13Do you offer storage solutions if my new home isn’t ready?
Yes, we can arrange short-term storage solutions if your new home isn't ready when you are. Ask us about our storage options during your consultation.
14What areas do you serve?
We mainly serve Los Angeles County, but we're fully equipped to assist with moves anywhere in California.
15Do you offer moving services for businesses or offices?
Yes, we provide moving services for both residential and commercial clients. We understand the unique needs of business relocations and work to minimize downtime.
16How do you handle fragile or valuable items?
We take extra care of fragile and valuable items, using specialized packing materials and techniques. Let us know if you have specific concerns so we can provide additional protection.
17What should I do with items that cannot be moved, like hazardous materials?
Our team cannot move items like flammable liquids and hazardous materials. However, we can list these items and suggest proper disposal or transportation.
18How do you handle unexpected changes or delays on moving day?
We understand that plans can change. If you experience any delays or need to adjust your move, please get in touch with us as soon as possible, and we’ll work with you to accommodate the changes.
19What payment methods do you accept?
We accept credit cards, debit cards, Zelle, and cash to make it more convenient. We aim to make the payment process as easy and hassle-free as possible.
Still have questions?
Get a Quote
At Golden Dream Moving, we understand that every move is unique. Let us provide you with a personalized quote tailored to your specific needs, ensuring a smooth and stress-free transition to your new home. Contact us today for an estimate that fits your timeline and budget!